CheckAHome
Purchase terms
A one-time unlock. No subscription.
CheckAHome is a trading name of HGC PROPERTY DESIGN LTD, a company registered in England and Wales under number 16889701. Registered office: Telegraph House, 59 Wolverhampton Road, Stafford, United Kingdom, ST17 4AW. Contact: hello@checkahome.co.uk.
1. Price and payment
The paid unlock currently costs £4.99, paid once through Apple’s in-app purchase system. There is no subscription or recurring payment. The final price, including any applicable taxes, is displayed before you confirm. Apple processes payment; we do not receive your card details.
2. What you receive
You unlock the paid features described on the purchase screen, subject to the check allowances or fair-use limits displayed there. Review the address and included features before paying. Data availability varies, and not every check is available for every property. A purchase does not guarantee that missing source records can be supplied.
Your purchased report is a dated view of available information, rather than a promise of continuous monitoring or lifetime updates. Your report remains associated with your account while it is open, subject to these terms. A PDF export is included only where offered on the purchase screen. Keep a copy of any available export before deleting your account.
3. Delivery and cancellation
Reports are digital content normally supplied immediately after successful payment. If immediate supply is offered during the statutory cancellation period, we must obtain your express consent to start supply and your acknowledgement that your cancellation right will end when supply begins. Buying alone or merely reading these terms is not a substitute for those steps. The required confirmation must be supplied in a form you can retain.
Where the legal conditions for ending the cancellation right have not been met, any applicable cancellation right remains. Your remedies for faulty, misdescribed or otherwise non-conforming content are unaffected.
4. Problems and refunds
If payment succeeds but the report does not unlock, check that you are signed in to the original account and contact hello@checkahome.co.uk. Include the property, purchase date and Apple transaction reference if available. Do not send card details.
You can request an App Store refund at reportaproblem.apple.com. Apple assesses requests under its process. This route does not exclude any statutory remedy against us. If digital content is faulty or not as described, contact us so we can investigate and provide the remedy required by law.
5. Changing devices and deleting accounts
Use Restore purchases while signed in to the same Apple ID used for the original purchase to restore the eligible one-time unlock on another compatible device. Sign in to your CheckAHome account to access saved-home facts associated with it. Local photos are not backed up. Contact us if access is missing rather than purchasing again. Deleting your account removes associated access and does not itself request a refund. See account deletion.
6. Limitations
The terms of use explain coverage and report limitations. A report supplements professional checks; it does not replace them. No promise is made that it will prevent a failed transaction or save a particular sum.